Points:

• Avoid getting distracted by your own thoughts.

• Focus on the speaker and listen.

• Try not to interrupt the other person.

• Let them finish and then respond.

• Use door openers.

• Show that you are listening with body language.

• Take notes on important conversation.

Key Points of Fisher's model:

• Reflective Listening, based on Fisher's model, means mirroring body language and emotions to confirm understanding.

• Widely used in critical situations like air traffic control, military missions, and diffusing emotional talks in personal relationships.

• In business, notes are taken in meetings and verified by participants.

• Important in software contexts – always take notes, share with the team, verify for accuracy, ensure everyone agrees, and note technical details.

Getting not enough time to learn the concept properly.

I will do the following things to improve my listening:

• Avoid getting distracted by my own thoughts.

• Take notes on important conversation.

Sometimes, I might use passive communication to avoid arguments or fights.

When feeling upset or angry, I might switch to an aggressive style, expressing my feelings forcefully.

Ignoring or avoiding communication as a form of expressing frustration or anger.

Steps:

• Clearly communicate your limits and expectations.

• Acknowledge and respect the opinions and feelings of others.

• Work towards finding solutions that consider everyone's needs.

• Believe in your right to express yourself and stand up for your needs.